Frequently Asked Questions (FAQs)

Q1. What products does BikiniClub offer?

BikiniClub specializes in stylish, high-quality bikinis and swimwear designed for comfort, confidence, and modern fashion trends.

Q2. How do I place an order?

Simply browse our collection, select your preferred style and size, add it to your cart, and complete checkout using our secure payment system.

Q3. Do you offer international shipping?

Yes, we offer international shipping. Delivery times and costs may vary depending on your location.

Q4. How long does delivery take?

Delivery times are estimated and typically range between 7–15 business days, depending on your country and courier service.

Q5. Can I return or exchange my order?

No. Due to hygiene and safety reasons, we do not accept returns or exchanges on any products.

Q6. What if my item arrives damaged or incorrect?

If you receive a damaged, defective, incorrect, or missing item, we will send a replacement product at no additional cost.
You must contact us within 48 hours of delivery with photo or video proof.

Q7. Do you provide refunds?

No cash refunds are issued. Approved claims are compensated by sending a replacement product only.

Q8. What if I ordered the wrong size?

We are unable to provide replacements for incorrect size selection. Please review our size guide carefully before placing your order.

Q9. Are colors exactly the same as shown on the website?

We strive for accurate product images, but slight color variations may occur due to lighting or screen settings.

Q10. How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

Q11. Is my payment information secure?

Yes. All payments are processed through secure, trusted payment gateways. We do not store your card details.

Q12. Can I cancel my order?

Orders can only be canceled before shipping. Once dispatched, cancellations are not possible.

Q13. Do you offer discounts or promotions?

Yes. Follow us on social media or subscribe to our newsletter to stay updated on special offers and promotions.

Q14. How do I contact customer support?

You can reach us via:

Website: www.bikiniclub.eu
Email: [info@bikiniclub.eu]

15. Will these FAQs change?

Yes. BikiniClub reserves the right to update these FAQs at any time to reflect policy or service changes.